House of Hearing are the Borders only permanent hearing aid centre and have been based at 51 Bank Street, Galashiels for nearly five years. The company specialise in providing digital hearing aid solutions customised for the particular needs of each individual client and have very recently received international recognition for their efforts. Stephen Fairfield & Shona Jackson, the two resident hearing aid audiologists in the Galashiels branch, have both received commendations in the European Audiologist of the Year Competition. These awards, organised by multi-national battery manufacturer Rayovac, are designed to highlight best practice and exceptional customer care in the industry, and this is the first time that two Scottish audiologists have been included in the shortlist.
By way of celebration, House of Hearing are holding a special “Ear MOT” week. From Monday 25th October to Tuesday 2nd November the company will host an event that gives clients, old and new, the opportunity to have their ears checked over and their hearing aids cleaned and serviced. During the week of the event this will all be provided free of charge, along with a complimentary packet of hearing aid batteries.
Stephen Fairfield, House of Hearing’s managing director is delighted to be able to offer this additional service. “House of Hearing is well known throughout the hearing aid industry as providing the highest levels of service and customer care. For Shona and I to be awarded the Rayovac commendations is really the icing on the cake. As part of our celebration, and as part of our ongoing commitment to this end, I am thrilled to be able to offer this Ear MOT week to our clients throughout the Scottish Borders”, he commented.
“Since we established our centre in Galashiels, the business has grown steadily, despite the difficult economic conditions over the past couple of years. We now have satellite centres in both Peebles and Hawick. We also offer a full home-visit service for those unable to travel into any of our three Borders outlets. Although Edinburgh-based for over forty years, we have always had strong connections with the Borders and we understand the needs and perspectives of those with hearing problems throughout the region.”
“Hearing loss is an increasingly common issue. A recent survey published by the Royal National Institute for the Deaf (RNID) found that almost a quarter of people over 55 missed out on social activities because they had a hearing loss that could be addressed if they saw a hearing professional. But hearing is not just an age-related issue. In a separate survey, the RNID found that 75% of people under 55 experience some difficulty in hearing. “
“These figures are increasing over time, but the good news is that digital technology is always advancing and the solutions available today are streets ahead of what we could provide even five years ago. But don’t take my word for it. Why not pop in and hear for yourself? To book an appointment contact Shona Jackson in our Galashiels office on 01896 755474.”
