GN Resound Centre of Excellence

House of Hearing are proud to announce that they have been made a Centre of Excellence by Danish hearing aid specialist, GN ReSound. ReSound Centres of Excellence are a select, highly skilled professional group who demonstrate exemplary customer care and technical expertise.

Making sure that a client receives the greatest possible benefit from their hearing instruments is a highly skilled job. Each hearing instrument must be delicately tailored to each individual, and often require a significant amount of time and expertise after the diagnosis. They often require adjusting as the client becomes accustomed to their new world of sound. This fine-tuning can take several appointments over a number of months. It ensures that the wearer is getting the most from the hearing aids that they have invested in.

To be recognised as a ReSound Centre of Excellence, House of Hearing were able to demonstrate a commitment to expertise, training and professional development in a clinical and caring background, and a comprehensive aftercare programme.

Stephen Fairfield, owner of House of Hearing says

“I am delighted that the care, service and professionalism of House of Hearing has been recognised by ReSound. Our ethos has always been to put the client first and we spend as much time as necessary ensuring that our customers get the best from their chosen hearing instruments. All our customers receive personalised and ongoing fine-tuning based on their hearing loss, personal preferences and lifestyle. And we offer a service and support package which is second to none in our industry. We know that this level of care makes a real, audible difference to our clients and are delighted to accept this award”.

ReSound are a leading hearing aid manufacturer responsible for many of the major technical advances in hearing aid technology in the past 25 years. Their latest product ReSound Alera enables you to hear effortlessly in everyday situations and on special occasions. It has a natural, rich and accurate sound. It also has first generation wireless streaming that connects to the TV and mobile phones. To find out more contact us on 0131 220 1220.

24/7 hearing now available at House of Hearing!

Lyric, the new hearing device from Phonak, is promising to take the world by storm. Bringing the convenience of 24/7 hearing, along with complete invisibility, the new instrument has wowed those who have tried it. Its placement deep in the ear canal means a quite unprecedented natural quality of sound, and since it remains in the ear while showering and sleeping, brings a never-before-experienced convenience to the wearer.

House of Hearing were the first registered and qualified fitters of Lyric in Scotland. Contact us to find out more details.

House of Hearing in Chicago

Andrew and Shona had the privilege of making the trip over to Chicago last week, for the American Academy of Audiology convention AudiologyNOW!

The enormous exhibition space at the McCormick Place Convention Center was, as ever, chock-full with impressive stands and displays from all the major manufacturers, featuring the very latest in hearing aid technology and accessories. Giant screens were everywhere, promoting hearing aids or even in one case projecting a cycling game. All for charity, you understand.

Phonak took the opportunity to provide a live demonstration of the UltraZoom and StereoZoom features in their Spice product range, and this proved impressive.

Alongside the exhibition, there was a wide choice of education on offer, from world-renowned speakers, on everything from specialised fitting techniques to marketing tips.

Both were grateful for the opportunity to visit America for this conference, although may have had their fill of burgers for the time being.

House of Hearing upgrade testing suite

House of Hearing recently took delivery of a brand new Otometrics Astera high frequency audiometer, along with Otometrics' latest Aurical Freefit real-ear and visible-speech-mapping system, bringing several new dimensions to the testing and verification suite in our Edinburgh office.

With Edinburgh's tram project having hit the buffers somewhat, the prospect of quietly-efficient public transport passing by on the adjoining Shandwick Place is still something of a dream, and so all testing in the new suite is done in a soundproof booth.

The new audiometer allows testing to be carried out up to 20kHz (conventional audiometers are restricted to 8kHz), bringing a more complete picture of the hearing loss, and allowing the full performance of today's state of the art hearing aids to be unleashed. Modern hearing instruments are capable of amplifying up to 8kHz and in some cases even higher.

House of Hearing staff who have tried out their hearing with the new audiometer have been somewhat dismayed by their complete inability to hear anything above 16kHz...

Readers of this blog are invited to make an appointment to see if they can do any better! Give us a call on 0131 220 1220, or contact us via the website.

St Andrews Open House

House of Hearing's newest premises in the heart of St Andrews launch their first Open House event on Monday! As with our recent incredibly popular Edinburgh event, there will be an opportunity to have your hearing re-checked and your hearing aids cleaned, serviced and adjusted. These services are completely free of charge for the duration of the event, which runs from Monday until Wednesday 30 March.

There will be a chance to try out the latest bluetooth hearing technology and find out more about the latest in discreet hearing devices, the Phonak Lyric and Starkey Soundlens. With free goodies, and all hearing aid purchases discounted for the three days, the event is sure to be popular, so make sure of your place by calling 01334 470011!

Galashiels Open House

House of Hearing's office in the heart of the Borders launch their Open House event on Monday! As with the popular Edinburgh event, there will be an opportunity to have your hearing re-checked and your hearing aids cleaned, serviced and adjusted. These services are completely free of charge for the duration of the event, which runs from Monday 21st until Tuesday 29 March.

There will be a chance to try out the latest bluetooth hearing technology and find out more about the latest in discreet hearing devices, the Phonak Lyric and Starkey Soundlens. With free goodies, and all hearing aid purchases discounted for the three days, the event is sure to be popular, so make sure of your place by calling 01896 755474!

Open House 2011

House of Hearing have run Open House events over several years now and these have proved to be a great success with our customers. They provide an opportunity to have your hearing re-checked and your hearing aids cleaned and serviced. With our in-house ENT nurse, you can also have your ears cleaned too, if required! All free of charge. We usually have a theme for our events and this year it will be demonstrating the wonderful new technology now available, allowing you the opportunity to learn about the latest in hearing aid technology; from the new truly invisible, completely-in-the-canal products, the Phonak Lyric and the Starkey SoundLens, to the latest easy to wear, open-fit micro products, with full bluetooth compatibility for excellent telephone and TV reception.

This year’s event runs from Monday 7th – Friday 11th March in our Edinburgh store, with later dates in March for our Gala and St Andrews events. For more information contact 0131 220 1220... Oh, and did I forget to mention there will be a 10% discount off all hearing aids purchased during the event?

Hope to see you there!