House of Hearing's reputation is built upon the provision of the highest level of care and service to our clients. We know that ear wax (or cerumen to give it the correct name) is not the most pleasant of substances, but if there’s one thing that regularly affects our patients, their hearing aids and our ability to carry out our job, it's wax! Blocked ears render hearing tests inaccurate, cause even the most sophisticated hearing aids to malfunction or whistle, and ear impressions to be useless.
Nearly two years ago House of Hearing established a full wax removal service in our Edinburgh centre. This service is provided by Mairi Macleod, who is both a registered nurse and a hearing aid audiologist. Mairi trained as an aural care nurse at Rotherham Primary Health Ear Care Centre, under the auspices of Sheffield University and then completed further specialist training in wax removal using microsuction through Stoke Mandeville hospital with Mr Ian Botrill, consultant ENT surgeon.
Wax removal is done using a microsuction machine, rather than the older irrigation techniques. This advanced practice, employed by ENT surgeons, is regarded as the safest method of wax removal. Mairi also illustrates the effects using video otoscopy, providing customers with a clear view of the ear canals before and after the procedure. In keeping with the high standards that we set at House of Hearing, her professionalism is regularly praised - by staff and customers alike.
Our wax removal service is available fortnightly, on a Tuesday or Wednesday at our Edinburgh premises. This service is available to our clients and members of the public. We are happy to take referrals from GP surgeries too, and will provide a report, including otoscopy photographs where required.
To make sure you ear canals are up to the job why not arrange to come in and experience the service for yourself.
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