Monday 27 June 2011

GN Resound Centre of Excellence


House of Hearing are proud to announce that they have been made a Centre of Excellence by Danish hearing aid specialist, GN ReSound. ReSound Centres of Excellence are a select, highly skilled professional group who demonstrate exemplary customer care and technical expertise.

Making sure that a client receives the greatest possible benefit from their hearing instruments is a highly skilled job. Each hearing instrument must be delicately tailored to each individual, and often require a significant amount of time and expertise after the diagnosis. They often require adjusting as the client becomes accustomed to their new world of sound. This fine-tuning can take several appointments over a number of months. It ensures that the wearer is getting the most from the hearing aids that they have invested in.

To be recognised as a ReSound Centre of Excellence, House of Hearing were able to demonstrate a commitment to expertise, training and professional development in a clinical and caring background, and a comprehensive aftercare programme.

Stephen Fairfield, owner of House of Hearing says

“I am delighted that the care, service and professionalism of House of Hearing has been recognised by ReSound. Our ethos has always been to put the client first and we spend as much time as necessary ensuring that our customers get the best from their chosen hearing instruments. All our customers receive personalised and ongoing fine-tuning based on their hearing loss, personal preferences and lifestyle. And we offer a service and support package which is second to none in our industry. We know that this level of care makes a real, audible difference to our clients and are delighted to accept this award”.

ReSound are a leading hearing aid manufacturer responsible for many of the major technical advances in hearing aid technology in the past 25 years. Their latest product ReSound Alera enables you to hear effortlessly in everyday situations and on special occasions. It has a natural, rich and accurate sound. It also has first generation wireless streaming that connects to the TV and mobile phones. To find out more contact us on 0131 220 1220.